Craftsperson inspecting a luxury upholstered lounge chair in a refined contract furniture workshop

Our Process

From Concept to Installation

One accountable workflow from design coordination to final handover — managed around your drawings, approval gates, and delivery programme.

Delivery methodology

A process designed to remove uncertainty.

FF&E projects become difficult when design decisions, suppliers and site dates drift apart. We keep them connected through one project lead, documented approvals and clear handover points.

06

Connected stages

06

Documented approval gates

01

Clear accountability

Your project route

From first scope to closed snag list

01 / 06

01 Align

Brief & scope

We review drawings, the BOQ, design intent, operational needs, budget and programme. Gaps are clarified early so the project starts from one agreed basis.

What happens

  • Scope review and clarification register
  • Commercial priorities and site programme alignment

Output

Agreed project brief and responsibility matrix

Approval gate

Scope and commercial basis approved

Furniture specification layout with timber samples and joinery hardware in a workshop
Align 01
02 Coordinate

Design development

We translate the designer’s intent into buildable shop drawings, finishes, samples and technical submissions, coordinating dimensions, performance requirements and site interfaces.

What happens

  • Shop drawings and dimensional review
  • Material, finish and performance selection

Output

Coordinated technical submittal pack

Approval gate

Drawings, materials and finishes signed off

Curated furniture finish palette with upholstery, leather, timber, stone and metal samples
Coordinate 02
03 Prove

Sampling & prototype

Materials, colour standards, tactile details and key prototypes are reviewed before volume production. The approved sample becomes the quality benchmark for the factory team.

What happens

  • Material and finish samples for review
  • Prototype or full-size mock-up for key items

Output

Approved control sample or mock-up

Approval gate

Written sample approval before batch production

Timber, fabric, rope and metal furniture samples arranged for design review
Prove 03
04 Make

Production & quality control

Each package is assigned to the right facility in our manufacturing network. We monitor progress, inspect dimensions, materials, finish and function, then document the result before packing.

What happens

  • Production tracking with visual progress updates
  • Pre-shipment inspection against approved sample and specification

Output

Progress record and pre-shipment inspection report

Approval gate

Release to pack after quality observations close

Quality specialist inspecting the joinery and rope details of a hospitality chair
Make 04
05 Move

Consolidation & logistics

Protection, packing, consolidation, documentation and the delivery route are planned around site readiness. Pieces are sequenced to support a practical installation on arrival.

What happens

  • Product-specific protection, packing and identification
  • Shipping documents and arrival schedule coordination

Output

Shipping pack and coordinated delivery plan

Approval gate

Site readiness and receiving window confirmed

Manufacturing team carefully protecting a hospitality chair for export packing
Move 05
06 Handover

Installation & handover

Delivery, installation and room or area inspections are coordinated with the site team. Observations are recorded and closed methodically before the completed package is handed over.

What happens

  • Site coordination, installation and protection
  • Joint walkthrough, snag recording and closure

Output

Handover record and closed snag list

Approval gate

Final handover acceptance

Completed serviced residence with coordinated furniture, accessories and handover materials
Handover 06

Throughout the project

Four controls stay visible at every stage.

Manufacturing is only one part of delivery. Our control system keeps decisions connected to time, cost and specification, so issues are resolved before shipping or site installation.

01

Cost

Early commercial clarity and change control before revisions reach purchasing.

02

Programme

Approvals, production and logistics sequenced around site priorities.

03

Specification

Drawings, materials and finishes tracked through to the finished item.

04

Documentation

A clear record of approvals, progress updates, inspections and handover.

Getting started

Start with what you have.

We can begin with a complete drawing package, a BOQ or an early brief. We review the available information and define the next practical step.

Send your project brief
01 Drawings or furniture schedule
02 Quantities and area scope
03 Material board or brand standards
04 Site location and target opening

Start Your Project Today

Tell us about your project and we'll provide a detailed proposal within 48 hours.